We’re committed to maintaining and improving our portfolio of owned properties. Excluding overheads, £21,509 was spent on major repair expenses, and £453,821 on responsive maintenance this year. We also spent a further £356,735 on 147 components such as bathrooms, kitchens and boilers.
We’ve reviewed our approach to asset management, in line with our commitment to improving the quality, safety, and sustainability of the homes we provide.
Our strategy sets out a clear roadmap for how we will invest in our homes—prioritising planned maintenance, energy efficiency, and compliance with evolving building safety standards. Our aim is simple: to ensure every customer lives in a home that is warm, safe, modern, and fit for the future.
We are also committed to involving customers in shaping priorities — listening to what matters most to them and ensuring works are delivered with care, clarity, and respect.
Our aim is for our customers to be proud of the home they live in and for our communities to thrive. Over the next five years, our investment will help deliver long-term value, better quality of life, and a stronger foundation for the future.
